Contact Us
Please visit the sections below to contact us. We are happy to assist!
General HR Team Inquiries
1-866-600-7598, Option 1
Fax: 1-800-822-8287
hr.requests@ssg-healthcare.com
- Kronos access or login
- Updating address, contact information, tax allowances, direct deposit, etc. within
Kronos - Jury Duty & Bereavement
- State mandated training questions (such as CA, IL, etc.)
- I-9
- Onboarding Checklist
- Sick time inquiries
Time Entry/Payroll
1-866-600-7598, Option 2
hr.payroll@ssg-healthcare.com
- Questions regarding Kronos timecards
- Changes to timecards in previous pay periods
- Adding hours to timecard after timecards are locked
- W2
Compliance Team Inquiries
1-866-600-7598, Option 3
compliance.support@ssg-healthcare.com
- District & state requirements
- Fingerprinting/TB test inquiries
- Change in district checklist/district requirements
- Copy of credentials
Leaves Team Inquiries
1-866-600-7598, Option 5
hr.loa@ssg-healthcare.com
- Worker's Compensation
- Any needs for leave of absence (maternity leave, etc.)
- ADA Accommodations
New Hire Benefit Enrollment Questions/Enrollment Help in Kronos
Call: 551-308-0045
Monday-Friday: 9:00 AM - 9:00 PM EST
All Other Benefit Team Inquiries
- Medical, Dental, etc. deductions on paystub
- 401(k)
- Student Loan
- Issues with benefit plans
Reimbursement Inquiries
- Concur expense report instructions
- Concur login questions
- Schedule for receiving reimbursements
- PDA allowance balance
District Timecard Inquiries
- Sending copies of timecards that get signed off on by district
- Overtime Approval forms
Immigration Inquiries
- Anything relating to immigrations
- hr.requests@ssg-healthcare.com should be CC’d on these emails
Assistance with New Hire Onboarding Checklists for District and State Requirements
1-866-600-7598, Option 1
onboarding.support@ssg-healthcare.com
- Fingerprinting/Live scans
- TB Test Inquiries
- Physical Forms