Contact Us
Please visit the sections below to contact us. We are happy to assist!
Onboarding Team Inquiries
- TB Test Inquiries
- Physical Forms
- Onboarding, State & District Checklists
- I-9 Related Inquiries
- Kronos access or login
- Driving Waivers
General HR Team Inquiries
1-866-600-7598, Option 1
hr.requests@ssg-healthcare.com
- Kronos access or login
- Updating address, contact information, tax allowances, direct deposit, etc. within Kronos
- Jury Duty & Bereavement
- Sick time inquiries
- State mandated training questions (such as CA, IL, etc.)
Payroll Team Inquiries
1-866-600-7598, Option 2
hr.payroll@ssg-healthcare.com
- Questions regarding Kronos timecards
- Changes to timecards in previous pay periods
- Adding hours to timecard after timecards are locked
- W2
- Tax Inquiries
Compliance Team Inquiries
1-866-600-7598, Option 3
compliance.support@ssg-healthcare.com
- District & state requirements
- Fingerprinting/Livescan
- HireRight Background Checks
- State Misconduct Disclosure Forms
- Change in district checklist/district requirements
- Licensure/Credentials
Leaves Team Inquiries
1-866-600-7598, Option 5
hr.loa@ssg-healthcare.com
- Worker's Compensation
- Any needs for leave of absence (maternity leave, etc.)
- ADA Accommodations
Benefit Team Inquiries
- Medical, Dental, etc. plan information
- Benefit deductions on paystub
- 401(k)
- Student Loan
- Concerns with benefit plans
- Enrollment Assistance
Reimbursement Inquiries
- Concur expense report instructions
- Concur login questions
- Schedule for receiving reimbursements
- PDA allowance balance
- Wellness Stipend Reimbursements
District Timecard Inquiries
- Sending copies of timecards that get signed off on by district
- Overtime Approval forms